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COVER STORY: DIWALI DHAMAKA |
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With prices touching a new low across the consumer
goods spectrum, it will be the cheapest Diwali in the past five years |
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Last week, Sumit Joshi was passing by a TV showroom in Delhi's Lajpat Nagar market when a 21-inch, flat-screen LG TV set caught his eye. An hour later, Joshi walked home with a new TV for only Rs 15,650. Two years ago, the same set would have cost him Rs 24,000. When Suresh Mahadevan, a movie buff, checked out a DVD player at the Heera Panna Shopping Arcade in Mumbai last year, the Rs 20,000 tag proved a deterrent. This year, he purchased a Philips DVD player for Rs 12,500.
With the festive season reflecting the sagging economy and devoid of the accompanying buzz, the drastic price slash across the consumer goods spectrum may be the best news yet. It could possibly be the cheapest Diwali in five years. An AC Nielsen ORG-MARG analysis of price trends in four categories for 1999-2002 (see box) conducted exclusively for India Today reveals declining prices across categories "with a pattern of higher price cuts for higher-end segments". The sharpest cuts have been in CTV prices. Players like Sony and LG, who entered through the high-end gate, have been forced to rethink strategies. In refrigerators, the frost-free segment is leading price cuts of up to Rs 4,000; in washing machines, high-price models have been forced to dip prices; in the audio segment, the price cut has been accompanied by new features.
The coolest deals, however, are for air conditioners. Says R.S.S.N. Raju, vice-president (operations), Voltas: "A 1.5-tonne ac which cost Rs 31,000 five years ago comes for Rs 20,000 now." To appreciate the improved affordability, factor in the rate of inflation that has averaged 4.5 per cent over the past four years. In essence, the Rs 31,000 ac should have theoretically cost around Rs 37,000. So the real drop in prices is around Rs 17,000. The dip is the steepest for cellular phones and computers. "In 1995, the cheapest phone cost around Rs 12,000. Today you can buy a better phone for Rs 5,000," says Pankaj Mohindroo, ceo, Agrani Convergence Stores, and president, Indian Cellular Association. Five years ago, a branded pc cost upwards of Rs 50,000. Today, a faster machine costs just Rs 39,000 and comes with goodies like dvd/vcd or cd writers.
Add a plethora of discounts, freebies and even lottery gifts you can ferry home in cheaper and better cars. "This is undoubtedly the cheapest Diwali in five years," says Jagdish Khattar, chairman and managing director, Maruti Udyog. He should know, having led the price war and brought down the price threshold for cars to below Rs 2 lakh. So what is driving down the prices? The economic slowdown reflected in the lacklustre shopping malls is a major contributor. Falling tariff-down from 60 per cent to between 16 and 32 per cent-has also played a critical role. "The truth," says Ganesh Mahalingam, gm, marketing, LG Electronics, "is that liberalisation has finally arrived," triggering factors key to dipping prices. As the economy opened, new players came in, triggering competition for market share, and hence, price cuts. More players also translate into higher capacities, which has a dual impact. "Larger capacities deliver economies of scale and lower input costs," says Subir Gokarn, chief economist, CRISIL. Higher capacity also results in supply outstripping demand, leading to a rush for the critical mass. Either way, the consumer gains. As new entrants bring in technology at a lower price, others are forced to follow. K. Ramachandran, CEO (India), Philips, says, "The firms that cannot keep up the innovation momentum will pay the price as margins crumble." Technology also helps cut costs via better management of sales-inventory ratio. Price is a key denominator, which is why "every link from supplier to producer to retailer is squeezed to deliver what the consumer perceives as value for money", says Mahalingam. Sujit Das Munshi, vice-president and executive director, AC Nielsen ORG-MARG, says, "The era of being production driven is over." Price is no longer the sum of cost and margin. Producers research what the consumer is willing to pay and work their arithmetic backwards. Helping this new arithmetic are falling interest rates. Car finance rates have dipped from nearly 21 per cent to 11 per cent in five years and the consumer needs to pay just 25 per cent of the money upfront. Given the paradigm shift in the market, it isn't surprising that lower prices have drawn consumers. Between 1996 and 2001, the sale of ACs rose from Rs 818 crore to Rs 1,825 crore, for TVs from Rs 3,643 crore to Rs 7,500 crore, refrigerators from Rs 1,445 crore to Rs 2,335 crore, computers from Rs 3,149 crore to Rs 8,409 crore and cars from Rs 8,812 crore to Rs 16,800 crore. While competition may have bumped off some players, low prices have helped expand the market. But will the good times last? Khattar thinks they can't. "Manufacturers can't afford to continue spending money meant for re-investment on discounts." Raju agrees, saying volumes don't justify cuts. However, Bibek Debroy, director, Rajiv Gandhi Institute of Contemporary Studies, says that "as and when it happens, prices should slide further". Mahalingam agrees. "A billion people buy only two million PCs a year. India boasts nine million cell-phone users as against 190 million in China," says Mohindroo. The reason clearly is price. A decade ago, the price of a 21-inch TV in China was $400 (Rs 19,600). It is $80 (Rs 4,000) now. Says marketing consultant Rama Bijapurkar: "The demand exists, but manufacturers need to fashion and supply appropriate products with appropriate technology at an appropriate price." India Inc is clearly making a start. -with Sandeep Unnithan, Stephen David and Shuchi Sinha
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